FiberXBroadband Networks was founded in 2012 and FiberXBroadband is a part of FiberX Networks. Initially, we provided ultra high-speed Internet service to apartments. Now we are also trying to extend our fiber-optic network directly to independent homes and businesses.
Fill the form here and we will check if your apartment is already having our fiber termination box or not. If not, then one of our representative will visit your officials and get the approval.
Once we see significant number of registrations from the apartment, we will go ahead with the deployment.
FiberX Broadband will deliver Internet speeds of up to 100Mbps. That’s more than 100 times faster than what most Indians have access to today. FiberX Broadband Plans are same as regular broadband plans and you get the speed as per the regular broadband contention ratio and the plan you choose.
“How can I get FiberXBroadband?” That’s a question we get several times a day. Well, its very easy! Your apartment or society needs to approach us via an email or phone call and ask for the FiberX Broadband integration. Our survey team will do their survey for the deployment. Once we see a significant number of sign-ups in that apartment/society, we engineering team will determine deployment costs. The more the network costs us to build, the more customers we need to sign-up for service in that apartment/society, and vice versa.
FiberX Broadband is accomplished with three types of technology : FTTH or FTTC or FTTB.
The last mile may be fiber or ethernet depending on the feasibility.
For apartments less than 50 customers ready to subscribe in one go :
Installation costs only 1500 + GST 18% and its non-refundable.
For apartments more than 50 customers ready to subscribe in one go :
Installation costs only 500 + GST 18% and its non-refundable.
NOTE : Free 30 meters cable is auto approved for each installation. Anything extra costs 10 INR + 28% GST (in case of GST Invoice) per meter post the free 30 meter limit.
Once we receive significant number of registration from your apartment we check if the area comes under our fiber network or not. If it does, then it takes 5-7 working days to deploy the fiber till the apartment. Once that is done, its just a matter of connecting cable to your unit.
But if your apartment is already powered by FiberX Broadband node, then installation should happen within 24 hours or less.
NO, but you may buy a wireless router from us for 1000 INR.
In case of GST Invoice, taxes applicable extra. It comes with 1 year free replacement warranty as well. (only software/technical issues are considered under 1 year free replacement warranty. If its damaged by any other means like water spill, or physical damage, or lightening , thundering, rain, short circuit, it wont be covered under the replacement warranty. Hardware issues are not covered under the replacement warranty whatsoever.)
After 1 year, if it goes wrong, you will need to buy yourself a new wireless router either online or from us directly again.
Identity Proof, Address Proof, Photo, Rent Agreement or Purchase Agreement.
FiberX Broadband will plan the deployment and delivery mode upon complete survey of the apartment.
We use FTTB technology to reach the customer end.
Fiber reaches the apartment and then the last mile customers are connected over 2 pair CAT5 cable. FiberX Broadband wont be responsible for any electricity issues at the apartment. Customer will need to get in touch with apartment supervisor or officials for anything related to electricity to FiberX Broadband node.
Absolutely nothing. A cable directly comes from the terrace and goes into the Wireless Router. That simple!
Yes, it is! Once you data limit is finished for the ultra high speed, you go into 100% full unlimited data transfer at FUP speeds.
NO, we cannot and we dont. Broadband doesnt come with any kind of commitment. Rest assured, we are the best in town and awarded as the 8th Fastest ISP in India by NDTV India. Our support ends at www.speedtest.net result, provided the host server is selected as FiberX Broadband Networks on the Ookla speedtest webpage and you are on LAN, not over WiFi.
Yes! If you would like to change your plan in the middle of an active subscription, you will lose money. So, its always advisable to change your plan only when your current subscription ends. You may send the plan change request to email@example.com
Customer portal – http://login.signumnet.in. You may login anytime, and make your payment online. You may download your invoices directly from your user portal as well.
We suggest you contact them no sooner than the day after your in-home installation. This will help you to make sure your services are not disconnected with them before your service with us starts.
Our billing cycle is 30 days and its a prepaid service. We bill for services and require payment a month in advance.
Customer portal – http://login.signumnet.in . It will show your usage session based not day based. If you are looking to see your usage on daily basis, you will need to restart your device and router once in a day.
THIS EXPLAINS it all – https://www.signumnet.in You may call our helpline 0866-38 12345 for any generic questions. If its a technical issue or query, you need to submit a ticket by sending an email to firstname.lastname@example.org Or simply send an email to email@example.com keeping your customer ID in the email subject.
TResidential broadband is always on best-efforts! If there is a fiber cut, the minimum downtime is 3-4 hours, but we are always right on it and we fix it much quicker. If there is a fiber cut in the late night hours, then it will be fixed next day only, since residential broadband doesnt come with any SLA. If we have more than 50 customers in an apartment or society, we also deploy wireless backup for them, so even if the fiber gets cut, there wont be any downtime.
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